How to Check The Status of My Nintendo Switch Repair

So you’ve sent off your Nintendo Switch or joycons to be repaired by Nintendo themselves and some time has passed and now you’re wondering how to check the status of your Nintendo Switch repair. Luckily you’ve come to the right place.

At the time of this writing, Nintendo has stated that due to COVID-19 safety measures that have been put into place, their repair turnaround times have been impacted. While they are working as quickly as possible, you should likely expect some form of delays before you get your items back.

Nintendo prioritizes repair orders in the order that they are received. This means that depending on the number of repairs currently in que, yours may not begun being worked on until those are taken care of.

If current repair volumes are high when yours was shipped in, it may take a bit longer than is usual for your repair order to be received into the actual repair system process even after it shows as delivered to the repair center. This is likely due to system processing of orders. So don’t worry, if your item’s tracking shows as delivered, yet your repair status still doesn’t reflect this yet, this seems to be typical behavior and your product will likely be updated once it becomes processed and enters the system.

You may get more information on your repair order status by visiting the official Nintendo repair support website here.

You may also login and view that status of your repair order by logging into your associated Nintendo account and following this link here.