But they'll also tell you that you need to contact the support whenever you actually move to another country.
Given that it was my first time doing something like that, I, an Italian resident, switched my eshop to us in order to use the eshop prepaid card I won
Then bought some games but, since the games don't have round prices, a cent remained in my account
When that happens, you can't switch back to your country if switching back means also changing the currency of the shop
I contacted Nintendo us support from Italy. Explained what happened, and they solved the problem
(taking away that cent remaining, tho)
Well yeah but that's not support on a game purchase.
which is what I am saying
you're not gonna receive support on game purchases outside of your region
What other kind of support do you expect fr a game purchase?
Well in my case I bought a game and it simply wouldn't download. It also didn't appear in redownloads when switching my region back. I could see it in my purchase history no problem. Contacted both supports, and there was nothing to do. Was a case of "purchase made in wrong region, even if it is our fault, there's no support because you're not doing it right."
I'm pretty sure that was some guy with a bad day. It doesn't it can't work like that for many reasons
Believe me, I'm persistent. I used to work in customer support as well, I know exactly how to get my way if it is at all possible.
I talked to support several times over 3 months.
There was nothing to be done.
If that is the case, it's going to explode very quickly and in a very bad way for two main reasons
First, the countries where Nintendo switch is sold but don't have eshop. Come to my mind almost all south American countries, Asian ones and even small European ones such as Vatican, San Marino, Andorra...
Yeah, those countries are lost causes.
No eshop, no support.
heard plenty of woes from people living in countries without an eshop.