Basically, me: I logged in today and x item is missing
Them: Have you tried relogging?
Me: Yes.
Them: Have you tried relogging?
Me: You already asked me that.
Them: Please wait while we check your account out. Don't log on for the next 24 hours.
Me: Ok.
Me, 72 hours later: So... Did you find the issue?
Them: Hello, thank you for contacting us. Have you tried relogging?